At a Glance#
Product : eufy Robot Vacuum Omni C28
Brand : eufy
Best For : Pet households wanting near hands-free vacuuming and mopping without a top-dollar robot
Connectivity : WiFi with app and voice-assistant control
Buy Now : eufy Robot Vacuum Omni C28 on Amazon
Key Highlights:
- 15,000 Pa turbo suction pulls embedded pet hair and grit out of carpet and hard floors
- A HydroJet roller mop self-cleans as it runs, so it scrubs with clean water instead of smearing
- The Omni station auto-empties dust, washes and dries the mop, and refills the tank
- The DuoSpiral brush is rated to handle hair up to 30 cm long without wrapping the roller
- eufy says the station covers 95% of maintenance for up to 75 days, on a 3L dust bag
Who Should Buy This#
The C28 is for people who want the do-everything robot experience, self-emptying, self-washing, self-refilling, but balk at the price of the halo models. eufy positions it as an upgrade over its own X10 Pro, leaning on stronger suction and a self-cleaning roller mop. If your floors see daily pet hair and you are tired of a robot that needs babysitting, the appeal is a machine that mostly runs itself for weeks at a time.
Perfect for:
- Pet owners fighting constant shedding who need strong suction plus a zero-tangle brush
- Busy families who want vacuuming and mopping to happen on a schedule with almost no upkeep
- Hard-floor homes where a self-cleaning roller mop actually scrubs rather than dragging a dirty pad
- Value-focused buyers who want premium omni-station convenience without paying flagship money
Design & Build Quality#
The C28 follows the modern omni pattern: a low-profile robot that returns to a tall all-in-one dock. The station handles the jobs owners hate, emptying the onboard bin into a 3-litre bag, washing the mop and then drying it with 50°C hot air to keep mildew smell away, and collecting the wastewater. The HydroJet system keeps the roller mop wet and self-rinsing during cleaning, which is what separates real mopping from just moving grime around.
On the floor, the priority is pet hair: eufy's DuoSpiral brush is built to keep long hair from wrapping the roller, the failure point that turns most robots into a weekly detangling chore. The unit is black, and eufy recommends it for hard floors, wooden floors and short-pile carpet. eufy Robot Vacuum Omni C28 on Amazon
Key Features#
15,000 Pa suction#
Raw suction is what lifts dander, litter granules, and hair ground into carpet pile. At 15,000 Pa the C28 sits well above entry-level robots, and eufy pitches it as a step up from the X10 Pro, so it has the muscle for homes where pets and daily debris are the norm. Carpet gets a boost automatically, and the mop lifts 10.8 mm clear so it does not drag wet across a rug.
HydroJet self-cleaning roller mop#
Instead of a static pad that spreads dirt, the roller mop is continuously fed and rinsed with water as it turns. eufy gives the mechanism precisely: a 28 cm roller with 24 water ports spinning at 270 RPM — nine rotations a second — with a built-in scraper that pushes the dirt it lifts into a separate tank. That means the mop scrubbing your kitchen is being cleaned in real time, leaving floors genuinely mopped rather than lightly smeared.
The Omni station#
The dock is where the hands-off promise lives: auto dust emptying into a 3-litre bag, mop washing followed by 50°C hot-air drying to prevent mould, wastewater collection, and clean-water refills. eufy's own framing is worth quoting exactly, because it is more honest than a flat number: the station handles 95% of maintenance for up to 75 days. That is most of the work, not all of it.
Zero-tangle for pet hair#
The DuoSpiral brush is engineered to resist hair wrap, the single most common reason robot owners give up on a robot. eufy rates it for hair up to 30 cm (11.8 in) long, and publishes the test behind the claim rather than leaving it as a slogan: on hard floors and Wilton carpet, a 0.15 g mix of 20 cm and 30 cm hair left nothing on the roller across seven consecutive cycles, and 1 g of 8-15 cm Golden Retriever hair left nothing after six. Those are lab conditions, not your hallway, but they are conditions someone wrote down.
Technical Specifications#
Suction : 15,000 Pa turbo
Mopping : HydroJet self-cleaning roller mop
Station Functions : Auto-empty, mop wash, mop dry, auto water refill
Brush : Zero-tangle design for pet hair
Hands-Free Interval : Station handles 95% of maintenance for up to 75 days
Roller Mop : 28 cm roller, 24 water ports, 270 RPM, built-in scraper into a separate dirty-water tank
Brush : DuoSpiral, rated for hair up to 30 cm (11.8 in)
Navigation : LiDAR, camera-free, avoiding obstacles from 3 x 3 x 3 cm
Mop Lift : 10.8 mm on short carpet
Noise : 54.89 dB
Control : App and voice-assistant compatible
Floor Types : Hard floor, wooden floor, short-pile carpet
Positioning : Upgraded from the eufy X10 Pro
Dust Disposal : 3L station bag
Colour : Black
Water : Clean and wastewater tanks in station
Pros & Cons#
Pros:
- Strong 15,000 Pa suction handles embedded pet hair and grit
- Self-cleaning roller mop actually scrubs with fresh water instead of smearing
- Omni station automates emptying, mop washing, drying, and refills
- DuoSpiral brush is rated for hair up to 30 cm, with eufy's test conditions published
- Camera-free LiDAR navigation, which is the privacy-friendlier way to avoid obstacles
Cons:
- The all-in-one station has a large footprint that needs dedicated floor space
- Consumables — the 3L dust bags, filters, roller mop — are an ongoing running cost
- Robot mops still cannot match a deep scrub of stuck-on messes
- Full smart mapping and scheduling depend on the app and a stable network
FAQ#
Q: How strong is the eufy C28 suction? A: 15,000 Pa on turbo, which eufy positions as an upgrade over the X10 Pro. Carpet gets an automatic boost.
Q: Does the C28 clean its own mop? A: Yes. The 28 cm HydroJet roller rinses itself through 24 water ports at 270 RPM while it mops, with a scraper sending the dirt to a separate tank, and the station then washes the mop and dries it with 50°C hot air.
Q: How often do I need to maintain it? A: eufy says the station handles 95% of maintenance for up to 75 days, running on a 3-litre dust bag. That is most of the upkeep, not all of it, and it depends on home size and usage.
Q: Does it have a camera? A: No. Navigation is LiDAR only, which eufy markets as privacy-safe, and it is rated to avoid obstacles from 3 x 3 x 3 cm upward.
Q: Will it go on carpet? A: eufy recommends hard floors, wooden floors and short-pile carpet, and the mop lifts 10.8 mm to clear short carpet rather than dragging wet across it.
Final Verdict#
Buy it. The eufy Robot Vacuum Omni C28 delivers the self-emptying, self-washing, self-refilling experience that used to be reserved for flagship robots, backed by suction and a zero-tangle brush tuned for real pet homes.
Our recommendation: If shedding pets and daily debris are your reality, give the station a permanent spot, set a daily vacuum-and-mop schedule, and let the roughly 75-day maintenance window do the rest. eufy Robot Vacuum Omni C28 on Amazon